Amex introduces a framework to prevent AI agents from making unauthorized purchases
By Sarah Perez
American Express is introducing a new framework designed to ensure AI agents only make purchases their users have authorized, potentially preventing costly mistakes and disputes as AI-powered shopping grows.
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Artificial intelligence
Computer systems that perform tasks that normally require human intelligence, such as understanding language, recognising images or making decisions.
AI is changing work, media and public services, raising questions about jobs, safety and regulation.
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