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We can’t help treating AI like it’s human. But should we?

By Amanda Silberling

"When we are drawn into even the most primitive exchanges with a relational artifact, we believe it cares for us," Dr. Sherry Turkle writes. "And we are wired to care for it in return."

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Artificial intelligence

Computer systems that perform tasks that normally require human intelligence, such as understanding language, recognising images or making decisions.

AI is changing work, media and public services, raising questions about jobs, safety and regulation.

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